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Our Services and Solutions

Advisory Services

SE Global offers a range of comprehensive advisory services from diagnosis to design to implementation to help build health care organizational and system capacity.

Design

  • Service Delivery Models: build effective models to meet the needs of target populations within a specific health system context
  • Business Planning: use our success with continuous growth to advise the development of a rigorous and successful business plan
  • New Service Development: leverage our clinical and operational expertise to develop services based on your population’s specific needs
  • Tools & Processes: designed to seamlessly integrate into your existing or new operations, governance and systems, ensure quality and performance

Human Capital

  • Capacity Consulting: identify needs and gaps in capacity and develop customized plan with defined learning scope and methods for clinical and non-clinical staff
  • Learning: develop customized and localized education and learning plans for your clinical and non-clinical staff and leaders
  • Coaching and Mentorship: provide structured coaching and ongoing mentorship for your key talent resources
  • Talent System Planning: develop recruitment plan, skilling-up, and positioning new talent for success

Operation

  • Operational reviews: assess and evaluate operations and make recommendations
  • Process optimization: apply evidence-based improvement methodologies to optimize resource utilization and improve productivity
  • Technology infrastructure integration: leverage Intelligent Care platform and innovation engine to enhance and automate operations
  • Quality and risk management: constructed to track and exceed organizational metrics and long term goals

Solutions

SE Global leverages a diversified portfolio and established infrastructure and capabilities to build customized solutions - translating strategic recommendations to flawless execution.

Programs and Services

  • Home and Community Care Services: provide high-quality direct and virtual care, including personal care, clinical therapy, palliative care, and more
  • Primary Care: healthy living programs optimized using digital health
  • SE Transitions: post-acute and ED programs that deliver evidence-based care to help patients transition home and remain at home
  • Seniors Living: programs and approaches for seniors where ever they live to remain active and live with dignity
  • Elizz: resources for family caregivers including 5 LifeStages of Caregiving; Caregivers in the Workplace Employee Program for businesses

Operational Support

  • Staffing Solutions: provide human capital of 9,000 employees nationally who provide 7.1 million home visits annually with 97% recommendation rate
  • On-Demand Call Centre: patient support centre with a capacity of 270 agents, who provide exceptional service 24 hours a day x 365 days a year
  • SE Learning: essential health care education programs developed by clinical experts, for health care providers that can be customized and localized
  • SE Research: study the needs of people, their caregivers, and health care providers to develop more effective approaches to care

Ready to get started? We would love to hear from you!

Contact Us