Advisory Services
SE Global offers a range of comprehensive advisory services from diagnosis to design to implementation to help build health care organizational and system capacity.
Design
- Service Delivery Models: build effective models to meet the needs of target populations within a specific health system context
- Business Planning: use our success with continuous growth to advise the development of a rigorous and successful business plan
- New Service Development: leverage our clinical and operational expertise to develop services based on your population’s specific needs
- Tools & Processes: designed to seamlessly integrate into your existing or new operations, governance and systems, ensure quality and performance
Human Capital
- Capacity Consulting: identify needs and gaps in capacity and develop customized plan with defined learning scope and methods for clinical and non-clinical staff
- Learning: develop customized and localized education and learning plans for your clinical and non-clinical staff and leaders
- Coaching and Mentorship: provide structured coaching and ongoing mentorship for your key talent resources
- Talent System Planning: develop recruitment plan, skilling-up, and positioning new talent for success
Operation
- Operational reviews: assess and evaluate operations and make recommendations
- Process optimization: apply evidence-based improvement methodologies to optimize resource utilization and improve productivity
- Technology infrastructure integration: leverage Intelligent Care platform and innovation engine to enhance and automate operations
- Quality and risk management: constructed to track and exceed organizational metrics and long term goals
Solutions
SE Global leverages a diversified portfolio and established infrastructure and capabilities to build customized solutions - translating strategic recommendations to flawless execution.
Programs and Services
- Home and Community Care Services: provide high-quality direct and virtual care, including personal care, clinical therapy, palliative care, and more
- Primary Care: healthy living programs optimized using digital health
- SE Transitions: post-acute and ED programs that deliver evidence-based care to help patients transition home and remain at home
- Seniors Living: programs and approaches for seniors where ever they live to remain active and live with dignity
- Elizz: resources for family caregivers including 5 LifeStages of Caregiving; Caregivers in the Workplace Employee Program for businesses
Operational Support
- Staffing Solutions: provide human capital of 9,000 employees nationally who provide 7.1 million home visits annually with 97% recommendation rate
- On-Demand Call Centre: patient support centre with a capacity of 270 agents, who provide exceptional service 24 hours a day x 365 days a year
- SE Learning: essential health care education programs developed by clinical experts, for health care providers that can be customized and localized
- SE Research: study the needs of people, their caregivers, and health care providers to develop more effective approaches to care